Welcome to your members' area
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Here you'll find links to access further information about a variety of topics which we hope you find useful/of interest.
If you're looking for anything in particular and you can't find it, please contact us and we'll do our best to point you in the right direction. To expand the sections below click on the + or the section header for more information. |
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webinar recordings
It's been great to see so many members at our recent webinars, but don't worry if you missed them. Catch up here:
online booking system webinars
If you want to take bookings online for the first time, or switch to a different system, hear from the developers of these online booking systems about how they work. Recorded in Sept/Oct 2022.
More about TXGB here - for accommodation and non-accommodation.
How to update your listing on visit mid wales & show me wales
Go to www.visitmidwales.co.uk and click ‘Trade Login’ in the top right hand corner.
Enter your username and password (contact us if you have any problems logging in). When you log in, you can change the password if you wish under ‘account settings’ in the top right hand corner. When you log in you’ll see all elements of your business (where applicable, e.g. accommodation and attraction). When you click into your listing from here you will see what’s currently displaying. To update, go to the burger menu (3 lines) at the top and select > edit details. Please don't hesitate to contact us if you would like help to update your listing / become bookable on our websites. newsletters & Marketing resources
get involved: Mid Wales media hub, #RealMidwales, brand guidelines
Mid Wales Media Hub is an online resource for members of MWT Cymru to access social media content, YouTube videos, contact details for our Press Officer, and advice and support for generating positive PR, all in one handy place.
>> Visit Mid Wales Media Hub #RealMidWales: How you can get involved. There are a number of ways businesses can get involved with the #RealMidWales Campaign. For more information please see our #realmidwales page which explains more about the concept and the project.
Visit Mid Wales Brand GuidelinesWe are excited to be able to share our brand guidelines for Visit Mid Wales. This toolkit (which expands on the Mid Wales visual signature) contains further information for all MWT members and businesses throughout the region to help share our brand values and communicate our tone of voice and photography style. We hope you find them interesting and useful. If you have any questions or comments please get in touch.
How to Engage on Social MediaReal Mid Wales campaign Social media is a great way to encourage visitors to Mid Wales. The higher the amount of engagements and likes on a post featuring #RealMidWales, the more likely it is that users will start posting their own content and feature the hashtag. The overall reach thus expands and continues to grow, increasing the likelihood of potential visitors seeing the post, and in turn, visitors to Mid Wales. Signpost where you are and what your page is about For a high engagement rate, you need a high impression rate. If you use appropriate tags in the post, a larger number of people will see your content, and are therefore more likely to engage. For example: Twitter: try hashtagging locations or trending hashtags e.g. #ThrowbackThursday, #FridayFeeling, #MidWales, #BankHoliday. Upon seeing #RealMidWales on their feed, users can click and find all posts featuring that hashtag! Also, when posting photos, try to make use of the option to tag up to ten people within that photo. Instagram: Hashtag as much as you can in the comments section of the post. Hashtagging in the comments not only allows your initial photo caption to look neater and more appealing to users, but also allows you to delete them as a comment at a later date. Also, posts with location tags on this platform receive up to 79% more engagement than those that don’t. Don’t forget to tag accounts in your photos, too! A few great go-to accounts are @VisitWales, @IgersCymru, @TheWalesCollective and @DiscoverCymru. Facebook: Due to this platform’s privacy settings, hashtags do not bring in as much engagement as on Twitter or Instagram. As a result, we recommend consistently using one or two hashtags that are used throughout your channels, for example #RealMidWales. Provide audiences with an inviting space If audiences can see you engage with your followers, they’re more likely to engage, too! See who engages on your posts – scroll back through your notifications on TW and IG and click on your users’ profiles. Engage with some of their content and they’ll most probably show some love back. However, be cautious of over-spamming with likes, as social platforms can often temporarily suspend your account when they see it happening. If someone comments on your post, take the time to reply and make a conversation. If they weren’t following you in the first instance, they more than likely will after you’ve taken the time to show an interest in them as an individual. Ask questions, appear interested and make it fun! Spending ten minutes a day to do the above can really make a big difference. Immerse yourself in your community Scroll through the explore page on Instagram and click on popular hashtags such as #VisitWales and #WalesNeverFails – you’ll find posts and pages you’ve never seen before! This will help you create loyal, mutually beneficial online relationships with similar brands. You’ll find they’ll tag you in photos, repost your content and engage frequently. Aim to do this with a brand that has a higher social following than you, as you’ll benefit more. When you’re building a social account, it’s good to have loyal relationships with users and the local community. It is important to build these relationships, so the account can benefit for engagement purposes. This includes independent local businesses and even local names, be it news presenters, sportsmen, and so on. Visit Wales information & Toolkits
recruitment
Skills & Recruitment | Business Wales (gov.wales)
Work in hospitality and tourism | Working Wales (gov.wales) A free toolkit and images are available for businesses to download here Assets: EMCP | Visit Wales- to help with recruiting staff and a longer film highlighting careers in the sector is available for use at events, careers fairs etc. Business Wales - Tourism Skills
A one stop shop for businesses to find info on skills, recruitment etc. including funding available to help with training and employment costs. NTG Tourism Sector Toolkit The NTG Tourism Sector Toolkit provides a comprehensive set of resources including: green, social, and digital training content, lesson plans, skills mapping templates and occupational profiles for education and training providers. The skills mapping templates and occupational profiles are a great resource for businesses wishing to revise or develop HR documentation, or create job specifications for recruitment. 
Attractions & Activities pass - apply for yours / register for familiarisation visits
Visitor Attractions & Activities Pass
Familiarisation visits are the best way to really understand your destination and the opportunities which are available to your guests. MWT provide free attractions/activity cards to all MWT members. Valid until your membership renewal, the card gives you access to a range of participating places to visit and things to do. The card provides members with free entry (+1) or a 50% discount on activities, helping you to experience first-hand the excellent range of attractions and activities in your area and providing you with a great insight into what there is for your visitor to do. Also helping you to confidently promote your local attractions and activities, encourage networking and word of mouth referrals! If you are visiting any of the participating businesses then please do tweet, share, like and review! - Help promote the fantastic range of visitors attractions and activities in your area! give your visitors even more reason to return. Members Online Application - apply for your free pass Attraction & Activity Providers - Join the Scheme to encourage familiarisation visits to your business List of participating attractions / activities - where you can use your pass - this is updated on an ongoing basis as new members join us, so we advise checking on a regular basis. MWT Additional Forms & Information
Download MWT Membership Logos
MWT 2024 Members' LogosDisplay the MWT member logo on your website, social media & promotional material with pride!
Grants for tourism businesses
Grants & Finance for tourism businesses in Wales:
If you have any questions about support from the Development Bank of Wales, please contact Gaynor Morris on 01686 616805
Find a Grant Service - UK wide The Find a Grant service offers a free central place on GOV.UK for business, individuals and organisations to find and apply for UK government grants. safety outdoors for your guests/visitors
AdventureSmart.uk have designed a range of messages to help you keep your customers safe and comfortable in the outdoors.
For swim safety advice, the following article may also be helpful:
At an online session hosted by Visit Wales, tourism businesses had the opportunity to hear from the RNLI and Adventure Smart UK on how to help guests and visitors stay safer in the outdoors.
You can access a recording of the webinar, the presentations, answers to questions raised, and useful safety information and toolkits. Help spread safety messages by becoming a local water safety ambassador for RNLI / HM Coastguard
Businesses can play an invaluable role to support the RNLI by becoming water safety ambassadors. RNLI together with HM Coastguard run the #RespectTheWater campaign for the bathing season and businesses can become ambassadors by making themselves familiar with the key messages and do things such as
Information about Playing safe on an RNLI lifeguarded beach is also available on VisitWales.com.
The Countryside Code Family: https://naturalresources.wales/days-out/the-countryside-codes/?lang=en The Countryside Code Family includes: The Countryside Code, The Dog Walking Code, The Trail Users Code, The Waterside Code, The Canoeing Code, The Angling Code, and The Wild Swimming Code. H&S Guidance for event organisers
Good planning and organisation is essential to putting on an event that is both safe and enjoyable. Get started with the Health and Safety Executive’s (HSE) guidance for organisers on how to plan, manage and monitor your event. It will help you make sure workers, and the visiting public are not exposed to health and safety risks. Whether you're an organiser, venue owner or volunteer, find out more about your responsibilities. Depending on the size of your event, you may also need to take extra steps in order to manage crowds safely. For further information visit Events health and safety (hse.gov.uk) fire safety guidance
(July 2023): A guide on how to comply with fire safety law in small places to stay, such as B&Bs and self-catering properties has now been published on the Welsh Government website: Make your guest accommodation safe from fire | GOV.WALES More information
Dementia-friendly pubs, restaurants & cafes
The University of Stirling’s internationally-renowned Dementia Services Development Centre (DSDC) has developed a self-certification scheme to help pub and restaurant owners understand how supportive their environment is for an ageing population and people living with dementia. To find out more, contact DSDC at [email protected] or go to: https://www.dementia.stir.ac.uk/newsblog/dementia-friendly-pub-call The website also has useful guidance for other types of businesses, including a Dementia Aware entry level tool for everyone. workplace recycling
From 6 April 2024, it becomes law for all businesses, charities and public sector organisations to sort their waste for recycling. This includes:
Further guidance is available to help you improve your current waste collection and ensure your workplace is fully compliant with the new regulations from April 2024: The Business of Recycling Wales Guidance for all workplaces (wrapcymru.org.uk) In its role as regulator, Natural Resources Wales (NRW) will be responsible for overseeing the separation requirements and the bans on waste going to incineration and landfill. The team at NRW is on hand to help workplaces comply with the new regulations and manage their waste in the right way: Natural Resources Wales / Separated waste collections for workplaces Additional Q&A regarding new 6th April Workplace Recycling Regulations in Wales Wrap Cymru also presented at our Mid Wales Tourism Conference in November 2023 - view presentation here Sustainable Material and Waste Management Toolkit for Festivals
Vision 2025 launched the Sustainable Materials and Waste Management Toolkit for Festivals. The Toolkit – structured around 10 steps - provides practical step-by-step guidance and resources for those responsible for waste management at greenfield festivals. For more information and to download the Toolkit go to Sustainable Materials and Waste Management Toolkit - Vision 2025 Supplier Directory
Purchasing for Business brings you great savings on a wide range of products & services, including your business energy bills.
It is completely FREE to join for all current members of MWT Cymru - simply register using the link below. In the business name field, add 'MWT member' after your business name. Watch the recording from our members' meeting (May '23) with guest speaker Gurvinder Patara, founder of Purchasing for Business, who explains more about how it works.
Please click on the + below for more information about a range of different services and useful contacts.
Helo Blod: free welsh translation
Using just a little bit of Welsh could help your business reach new customers and turn existing customers into regulars. Helo Blod is a free, fast and friendly Welsh translation and advice service – to find out more, go to: https://businesswales.gov.wales/heloblod/ business services: training | Skills | support
Business Wales - your regional contacts
Card Payments
Design & Print
Design & Print
Imprint Design & Print New Road, Newtown, Powys, SY16 1BD Contact: Jackie Martin Tel: 01686 624137 Imprint are a commercial design & print company established over 30 years ago, specialising in printing full colour work such as leaflets, stationery, posters, invoice books, booklets, brochures, folders and much more. We produce our print using chemical free processes, vegetable oil based inks, all of the paper used is FSC approved and we also offer 100% recycled papers. *MWT Cymru Members receive 10% discount on printing - click here for info
*Facebook | Instagram | Linkedin | Twitter
Welshpool Printing Group is a family run company that offers The Complete Print Solution for the whole Mid Wales area. PRINT • MAIL • SIGNS • PROMOTIONAL PRODUCTS • WORKWEAR • ENGRAVING We can design & print everything from Stationery & Brochures to a complete Shop Front and ensure complete brand consistency for your company. 10% Extra Free and Free Design Consultation for MWT members* *On litho & digital print. T&C’s apply. Quote ‘MWT Offer’. Speak to a member of staff for more details
www.aztecprint.co.uk | https://www.facebook.com/aztecprintwales Aztec provide a full in house design and print service. We bring your vision and ideas to life on your printed marketing material. Aztec are environmentally friendly printers using vegetable and soya based inks, environmentally friendly paper without sacrificing on quality or price. *15% Discount, Free Consultation, 1 Hour Free Artwork and Free Proofs*, for ALL MWT Members - click here for info hospitality / retail supplies & merchandise
Photography, Video & 360 Tours
Cleaning companies / Hand Sanitiser
Deals on Hand Sanitiser for MWT Members Penderyn Distillery Contact: [email protected]
The Splash Lab (Not Penderyn branded - Penderyn's trade supplier) Contact: Jarl Hobbs T: 0161 482 7000 DD: 0161 482 7038 E: [email protected]
Finance, accounting, capital allowance specialists, Insurance, employment Law, HR, Health & safety
Mid Wales Business & Book Keeping Service
MWT's very own Julie Jones specialises in hospitality and tourism book keeping services. Offering a cloud based accounts management for services including:
If you would like to manage your own accounts but would like some help getting set up and trained then Julie offers practical accounting training starting from £175.00 (1 days training) For more information about services Julie offers please go to: Mid Wales Business and Bookkeeping | Facebook CLICK FOR MEMBERSHIP RATES >>
CA Select Limited is an independent company specialising in Capital Allowances claims and advice. Many Capital Allowances specialists outsource some or all of the process and re-brand the report for a client. We provide the whole service direct, entirely in-house.
Eureka save commerical property owners tens of thousands of pounds, by identifying hidden tax relief on ‘embedded fixtures’ in a building that owners are unaware of and accountants have not, or cannot claim.
Identifying embedded fixtures is specialism that typically requires the expert eye of an independant captial allowances consultancy and their surveyors, meaning that many owners are missing out or have not fully claimed. Eureka are not accountants, nor do they wish to take any relationship away, maximising any opportunity requires working together with an owners accountant. On average, Eureka unlock around £40,000 in tax savings per property and have a 100% success agreeing their findings with HMRC. Eureka offer a no obligation review and there are no upfront costs for their service, so there is nothing to lose and a lot to gain! 
Zeal Tax
Chepstow Road, Newport, NP19 8EA Contact: Matt Jeffery Email: [email protected] Tel: 01633 386017 | Arrange a short call with one of the team today www.gozeal.co.uk Facebook | Linkedin Free Specialist Tax Relief Guide Zeal are helping MWT members take advantage of unclaimed tax savings hidden in their properties! Most business owners, especially in the tourism sector, don’t realise UK tax legislation allows them to claim a specialist tax relief on the ‘embedded’ fixtures in and under their commercial property. By making a claim, significant cash repayments and tax savings can be achieved. On average, this amounts to £35,000 per property! Download Zeal’s free tax relief guide to find out more. As this tax relief is extremely complex, making a claim requires specific tax knowledge coupled with surveying and valuation skills. That’s why this tax relief is not typically claimed by accountants. You need Chartered Tax Advisors and Property Surveying experts like Zeal! Zeal have a 100% success rate on HMRC submitted claims and work alongside your accountant to ensure you get the best possible result. Unlike other advisors, we don’t just prepare a report. We also do the tax calculations, submit your claim, deal with HMRC and provide an aftercare service – all included in our standard fee! There's no risk in having a conversation with our team. We work on a success-fee basis with no upfront charges, plus we offer a free consultation to check you meet the Government criteria, a free estimate of your savings and a free property survey to uncover all qualifying items if you choose to proceed. Arrange a short call with one of the team today to find out if you qualify.
MARKETING: Web Design
We work closely with businesses across Wales to deliver great website designs and digital marketing. Our designs are created especially for you, are mobile responsive, include bilingual functionality and provide you with access to login. We also offer services including social media management, WordPress training, SEO, hosting and brand consultancy. Please get in touch! *Special rate available for MWT members* Standard business website package for £550. The usual rate starts from £695. That's a saving of £145 for MWT members, PLUS 1 year free hosting included. N.B. Any additional functionality required outside of the standard business website package may be charged extra. We are happy to provide a bespoke quote for your business. FOOD & DRINK
online accommodation booking
The Cyber Resilience Centre for Wales (WCRC)
The WCRC offers a range of membership options depending on what level of support businesses need. It offers access to a range of resources and tools to help them identify risks and vulnerabilities, as well as delivering guidance on the steps they can take to increase their levels of protection. Funded by the National Police Chiefs’ Council National Cybercrime Programme, the centre is a not-for-profit organisation which means all revenue generated will be invested back into helping to keep businesses across Wales safe. Businesses can find out more information about the centre and how to get involved at www.wcrcentre.co.uk. To keep updated with all the latest WCRC developments, follow @CRCWales on Twitter or on LinkedIn and sign up to receive the WCRC e-news on the website. |
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